No one ever thanks the MTA. You hear plenty about how crowded the subways are, or how slow, or how much people don't like their commute, but no one ever says "Thanks, MTA! I got to work on time today!" or "Thanks a bunch for being way cheaper and faster than a cab ride!" or "Thank you MTA! I got a seat and it was wonderful!" Nope. I am willing to bet that the thanks they get are few and far between.
So I am here to say thank you. As an accidental participant in the customer service world I have come to see that complaints are a lot more common than compliments, and that can get pretty stressful. But frankly, for all the crap you put up with (like people holding the doors open and throwing trash everywhere), you guys at the MTA do a good job. You're not always perfect, but who is? You clearly work hard. So thanks!!
See how easy that was?
This brings me to the tip of the day. Say Thank You! And throw a smile in there too if you can. Say it whenever someone does something nice for you just like your mom taught you when you were 3. The same rules apply now. Not only will saying thank you lead to happier less stressed out people everywhere, I am pretty sure the world would be a better place if people used those 2 words a little bit more.
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1 comment:
Thank you!
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